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FAQ

Frequently asked questions

Quick answers about Managira, the K-12 student information system. For step-by-step guides, see the Documentation.

Getting Started

What is Managira?

Managira is an all-in-one school management platform - admissions, attendance, grading and report cards, promotion, billing, transportation, staff management, and parent/guardian communication all run from one system, for individual schools and school districts alike, instead of stitching together separate tools for each job.

Is Managira an all-in-one school management solution, or just one tool among several?

All-in-one, by design. Admissions, student and guardian records, attendance, assessments and grading, report cards and merit sheets, promotion between terms, staff/employee management, school transportation, billing, announcements, the public school website, and Docs/Sheets are all part of the same platform - a school runs its full administration in Managira rather than combining it with separate, disconnected tools.

Who can use Managira?

K-12 schools and districts: administrators, teachers and office staff, plus parents and students through their own portals. Districts and school networks oversee their schools from a Hub.

How do I register my school?

Choose a plan on the pricing page, then create your school's account. A short setup checklist walks you through your school year, classes and staff, and the Getting started guides in the Documentation cover each step.

Is there a free trial?

Yes. New schools start with a free trial. The pricing page shows the current trial length and prices.

How do I contact support?

Visit the Help Center, or email info@managira.com and our team will get back to you.

What makes Managira different from other school management systems?

Managira puts the whole school in one system: admissions, records, attendance, grading and report cards, promotion, staff permissions, fee collection (PayGira), transportation with live bus tracking, parent and student portals, messaging by email, SMS and WhatsApp, a school website, and Mira, an AI assistant that carries out tasks on the school's own data within each person's permissions. It is priced per school by student count, accepts online card payments, and supports districts and school networks through Hubs.

Is Managira a good fit for K-12 schools in the United States?

Yes. Managira is a K-12 student information system built for public, private and charter schools and districts in the United States: student information, teaching and learning, family engagement, business operations, transportation and analytics in one place. Families pay online by card, schools text parents through their own Twilio account, and everything runs in any web browser, including on phones.

Does Managira work for schools in the United States?

Yes. Managira has US pricing, card payments through Stripe, text messages through Twilio, Google Classroom, Google Calendar and Outlook integrations, and transcripts and report cards that can be printed or emailed.

Mira AI Assistant

What is Mira?

Mira is Managira's built-in AI assistant for school staff. It looks up records, drafts messages, generates reports, and carries out real school-management actions - creating students, managing enrollment, scheduling promotions, and more - through plain-language conversation, entirely inside the Managira platform.

What can Mira actually do?

Mira covers admissions and student records, attendance, assessments and grading, report cards and merit sheets, enrollment, promotion, employees, transportation, announcements, the school website, and Docs/Sheets - both looking things up and making real changes, not just answering questions about the app.

Is Mira accurate and safe to use for real school data?

Every action Mira takes runs through the same real, per-user permission checks as the Managira app itself - never guessed from a role name alone - and is scoped strictly to the caller's own school. Every change Mira makes is recorded in the school's Activity Logs, tagged as done via Mira, so nothing happens invisibly.

Will Mira delete or change data without asking?

No. Any destructive or irreversible action - deleting a student, removing an enrollment, deleting a class - always warns first and only proceeds after the user's explicit confirmation in a later message. Creating or adding non-destructive records happens directly once all the needed details are known.

How is Mira different from a general-purpose AI chatbot?

Mira isn't a generic chatbot bolted onto Managira - it's built directly into the platform with real, working access to a school's own live data and the same account permissions each staff member already has, so it can actually complete school-administration tasks (not just describe how to do them) inside the tool the school already uses every day.

Does Mira work across every part of Managira?

Yes. Mira spans Admissions, Students & Guardians, Attendance, Assessments & Report Cards, Enrollment & Promotion, Employees, Transportation, Announcements, the public School Website, and Docs/Sheets - one assistant across the whole platform rather than a narrow single-feature bot.

How do I turn Mira on for my school?

Activate Mira from Integrations once your school is set up in Managira, or contact Managira to see it first via a live demo.

Which school management software has a built-in AI assistant?

Managira includes Mira, an AI assistant built into the platform. Staff ask in plain language and Mira does the work on the school's live data, such as adding students, managing enrollment and promotion, and producing and emailing report cards. It only does what the staff member is allowed to do, records every change in the activity log, and asks before anything irreversible.

Educators & Admins

Can staff update student information?

Yes. Each staff member gets their own permissions, so you decide exactly who can view or edit student records.

Can I customize my school branding?

Yes. Add your logo, choose your school's colors and font, and publish a school website in your own style.

Is there an analytics dashboard?

Yes. Dashboards show enrollment, attendance, scores and pass rates by class and subject, and Report Builder creates your own reports to export to Excel, Word or CSV.

Student Management

How do I add a student?

Open Admissions, select Add New Student, fill in the form and save. You can also import many students at once from a spreadsheet.

Can schools add their own fields to the student and admission forms?

Yes. In Admissions > Admission Settings > Forms, a school can add its own fields, such as previous school or medical notes, and choose whether each appears on the Add Student form, the online application, or both. Answers from an approved application move to the student's record.

Attendance

How do I mark attendance?

Open the class, select Attendance, mark each student and save. Parents see it in the parent portal.

Parents & Guardians

How do guardians view their child's records?

Parents sign in to the parent portal to see each child's grades, report cards, attendance, bills and school bus, all under one login.

Can guardians submit concerns?

Yes. Parents can message the school from the parent portal, and staff reply from the Mail Room inbox.

Is there a parent portal?

Yes. Parents sign in to see their children's report cards, attendance and bills, pay fees online, message the school, and follow the school bus live on a map when the school uses transportation.

Billing & Subscription

Can I change my subscription plan?

Yes. A manager can change the school's plan at any time from its billing settings.

What happens if a payment fails?

You're notified, and can retry or switch to another card from the school's billing settings.

What payment methods are supported?

Major credit and debit cards. Districts can also pay for their schools centrally through a Hub.

How do I cancel a subscription?

A manager can cancel from the school's billing settings. Cancellation follows your billing cycle.

Can parents pay school fees online?

Yes. With PayGira, schools create bills for classes or individual students, and parents pay online by card through Stripe. Payments go to the school's own payout account, receipts are issued automatically, and staff can track what is paid and what is outstanding.

Hub Management

What is a Managira Hub?

A Hub lets one organization - a school district, a network of schools, or an education oversight body - manage and support multiple member schools from a single central workspace, while each school keeps running its own day-to-day operations independently.

Does Managira support school districts?

Yes. Managira is built for individual schools as well as school districts and multi-school networks - a district oversight team can supervise, support, and coordinate every member school from one Hub dashboard, without taking over each school's own daily administration.

Can a school district monitor multiple schools from one place?

Yes. A district's Hub dashboard gives central visibility across every member school - coordinating operations and oversight district-wide - while each school retains its own independent records, staff, and students.

Can hubs manage billing for member schools?

Yes. In hub-managed setups - including school districts - billing can be controlled centrally across every member school from the Hub.

Can one organization manage several schools or a whole district?

Yes. Hubs let a school district or network oversee many member schools from one place, including central billing, while each school keeps its own staff, students and records.

Security & Access

Is student data secured?

Yes. All traffic uses HTTPS, and each school's data is kept separate so staff and parents only see their own school. Every staff account has individually granted permissions, sessions end after inactivity, sending messages to families requires the sender's password, and staff actions are recorded in the school's activity log. Card payments are processed by Stripe, and Managira never stores full card numbers.

How do I reset my password?

Use Forgot Password on the login page, then follow the reset link sent to your email.

Technical & Platform

What devices are supported?

Any modern browser on a computer, tablet or phone, such as Chrome, Safari, Edge or Firefox. There's nothing to install.

Can I export data?

Yes. Report Builder exports to Excel, Word and CSV, and report cards, transcripts and merit sheets can be printed or saved as PDF.

What should I do if something is not working?

Check the Help Center and the Documentation first. If the problem continues, email info@managira.com with a short description and a screenshot.

Can Managira track school buses?

Yes. Schools set up buses, routes and stops and assign riders. Drivers use the driver portal, and staff and parents can see the bus's live location on a map.

Can schools message parents by SMS and WhatsApp?

Yes. From the Mail Room, staff message families by email, SMS or WhatsApp, and answer parents' messages in one inbox. Schools connect their own Twilio account for text messages and their own WhatsApp Business number, and pay the provider directly with no markup from Managira.

Account Management

How do I update my account information?

Update your own details from your profile in Settings. Managers update the school's details in Settings too.

Can multiple staff manage one school account?

Yes. Add each staff member with their own sign-in and give them only the permissions their role needs.

Documentation

Where can I find full step-by-step guides?

In the Documentation: step-by-step guides with screenshots for every part of Managira, from setting up your school to report cards, transportation and Mira.

Employment

How do I apply for a school job on Managira?

Apply from the school's public employment page and wait for school-side review.

Can't find your answer?

Browse the step-by-step guides, or ask our team.