Frequently Asked Questions

Managira is an all-in-one school management platform designed to help educational institutions — from individual schools to government bodies overseeing multiple institutions — manage student records, track academic performance, handle attendance, generate reports, and keep parents and guardians informed. It replaces paperwork with a secure, digital solution that works on any device.

Managira serves schools, colleges, training centres, government education departments, administrators, teachers, parents, and guardians. Whether you're running a single school or managing a network of institutions, Managira scales to fit your needs.

Visit our registration page and fill out your school details. Once registered, you can set up your school profile, add your logo and branding, create classes, and invite teachers and staff — all in about 15 minutes. You'll receive a guided onboarding experience to help you get started quickly.

Yes! Every new school gets a free trial that lasts for a full academic term. During the trial, you'll have access to all core features including student management, attendance tracking, grade recording, and report generation — so you can experience the full platform before choosing a plan.

Most schools are up and running within 15 minutes. You simply register, add your school details and branding, create your classes, and start adding students. Bulk import options are available if you're migrating from another system.

You can reach our support team through the "Get Help" page on the platform, or email us directly at info@managira.com. We also have a YouTube channel with step-by-step video tutorials for common tasks.

We welcome your feedback! You can submit feature requests directly to managirainfo@gmail.com. We also send out periodic surveys to gather suggestions from our community. Many of our most popular features have come from user feedback.

Managira gives educators a complete digital toolkit: record grades and assessments, track daily attendance, create and print report cards and merit sheets, manage class rosters, and communicate with parents — all from a single dashboard. Real-time analytics show student progress trends so teachers can identify who needs extra support.

Yes. Authorised users can update student profiles including personal details, grades, attendance records, and behavioural notes. The platform uses role-based access control, so administrators can decide exactly which staff members have permission to view or edit specific types of data.

Administrators can view detailed metrics for each teacher, including how many classes they manage, tests and assessments they've created, grades they've entered, and attendance they've recorded. This helps school leaders distribute workload fairly and recognise top-performing staff.

Absolutely. Managira includes a powerful report generator that creates professional terminal reports and merit sheets automatically from your recorded grades and assessments. You can customise the layout, add school branding, and print or download reports in bulk.

Yes. Under the Personalisation settings, you can upload your school logo, set your brand colours and fonts, and customise your public-facing school website. This ensures Managira looks and feels like your own platform.

Schools can create public enrollment forms that parents and guardians fill out online to apply for admission. Applications are reviewed and approved by school administrators. You can also manually add students or bulk-import from spreadsheets.

Yes. We provide onboarding documentation, in-app guides, and video tutorials on our YouTube channel. For larger institutions, we can arrange personalised training sessions to help your team get comfortable with the platform.

Announcements are published to dashboards across the platform, ensuring that administrators, teachers, and staff see important updates as soon as they log in. Schools can also display announcements on their public-facing website for parents and the wider community.

Yes. Managira's analytics dashboard provides visual insights into student performance trends, attendance statistics, class comparisons, and operational metrics. Leaders can use this data to make informed decisions about curriculum, staffing, and resource allocation.

Yes. Managira supports full academic year management — you can register school years, define terms, close terms to lock in grades, and promote students to the next year. The system maintains a complete historical record of every academic period.

A Managira Hub is a centralised management layer designed for government education departments, school districts, and educational bodies that oversee multiple schools. Hubs provide a single dashboard to monitor performance, manage staff, coordinate operations, and maintain oversight across all member institutions.

Hubs are used by government education ministries, regional education offices, school district administrators, and private education groups that manage networks of schools. Any organisation responsible for overseeing multiple educational institutions can benefit from the Hub system.

Hubs are created by Managira administrators. Once your Hub is set up, you receive a dedicated login and dashboard. From there, you can invite schools to join your network, set organisation limits, and begin monitoring your member institutions.

Yes. When a school joins a Hub, billing is managed centrally by the Hub operator. Member schools no longer see individual billing options — all subscription management is handled at the Hub level, simplifying financial administration.

Yes. Hub operators can send invitations to existing Managira schools as well as new institutions. Schools receive an email invitation and can accept to join the Hub network while retaining all their existing data and settings.

Hub operators can view aggregated statistics across all member schools — including total students, staff counts, class numbers, and performance trends. They can also see individual school details, but day-to-day data entry remains the responsibility of each school's own administrators and teachers.

Yes. You can change your plan at any time from the Settings or Billing section of your account. Upgrades take effect immediately, and downgrades apply at the end of your current billing cycle.

If a payment is missed, you'll receive notifications with steps to resolve it. After a grace period, access to premium features will be temporarily restricted. Your data remains safe and intact — once payment is made, full access is restored immediately.

We accept payments through Paystack, which supports credit/debit cards, mobile money, and bank transfers depending on your region. All transactions are processed securely with industry-standard encryption.

Please visit our pricing page or contact our sales team at managirainfo@gmail.com for information about annual billing options and available discounts for larger institutions.

Parents and guardians can access their child's school information through the dedicated Guardian Portal. Schools provide login credentials, and once logged in, parents can view grades, attendance records, report cards, and school announcements — all in real time.

Schools can enable a public enrollment form on their Managira-powered website. Parents fill out the application online, and school administrators review and approve each submission. Schools can also register students directly on behalf of parents.

Yes. The Guardian Portal includes a reporting feature where parents can submit concerns, questions, or feedback directly to the school. Schools can review and respond to these reports through their admin dashboard.

Managira keeps parents informed through the public school website, dashboard announcements, and the Guardian Portal. Parents can see real-time updates on events, grades, and achievements without needing to visit the school in person.

Managira uses enterprise-grade security including TLS/SSL encryption for all data in transit, encryption at rest for stored data, role-based access controls, and secure hosting on Amazon Web Services (AWS). We follow OWASP security best practices and conduct regular vulnerability assessments using tools like Snyk.

Yes. Managira adheres to international data protection standards including GDPR (EU), FERPA (US), and applicable national data protection laws. We take compliance seriously to ensure your institution meets its regulatory obligations.

Absolutely. Administrators have full control over roles and permissions. You can define exactly which staff members can access, edit, or manage specific types of data — from student records to financial information. This ensures privacy and security at every level.

Student records are retained for as long as your school's account remains active on Managira. If a school discontinues use, data can be exported and then archived or permanently deleted in accordance with your institution's policies and applicable legal requirements.

Click the "Forgot Password" link on the login page. You'll receive an email with a secure link to reset your password. The reset link expires after a set period for security purposes. If you don't receive the email, check your spam folder or contact your school administrator.

Organizations use role-based access with secure server-side checks. Managers have full organization-level access. Teachers and Supervisors can be given specific permissions based on their job. Access is enforced on protected routes in addition to UI visibility, so users cannot rely on direct URL access to bypass restrictions.

By default, Teacher includes: Manage Assessments and Mark Attendance. Supervisor includes: Manage Students, Manage Guardians, Manage Assessments, Mark Attendance, Manage Reports, Approve Admissions, Publish Events & Announcements, Manage Classes & Subjects, Generate Transcripts, and Manage Promotions. These defaults are applied automatically when staff are created or updated.

Yes. During Create Employee and Modify Employee, organizations can add optional extra permissions for individual staff members. This allows selective delegation (for example, granting additional responsibilities to a specific teacher) without changing the staff member's base role.

Assigned permissions are stored in the database in a dedicated user_permissions table scoped by organization. This means permissions persist across sessions and are enforced consistently by the backend.

No. High-risk permissions such as employee management and organization settings are restricted. Non-manager users cannot assign Manager role and cannot grant high-risk permissions, even if they attempt to submit them manually.

Use the Manage Employees page to review staff records. The page shows each employee's assigned permissions so administrators can quickly audit access and update permissions when responsibilities change.

Permission checks now protect key organization actions, including employee management, admissions approval workflows, event/announcement publishing, school-year and term management, class/subject setup, transcript generation routes, promotion workflows, and billing/settings operations. Sensitive attendance and student archive actions are also protected by authentication and explicit permissions.

Available granular permissions include admissions approval, events/announcements publishing, school-year and term management, class/subject setup, transcript generation, promotion approval, and billing/settings delegation. Organizations can combine these with role defaults and optional extras per staff member.

Managira is fully responsive and works on desktops, laptops, tablets, and mobile phones. There's no app to download — you simply access it through your web browser. It's been optimised for Chrome, Safari, Firefox, and Edge.

Yes. Managira supports data export in multiple formats. You can download student records, attendance data, grade reports, and other information as CSV or PDF files. This ensures you always have full ownership and portability of your data.

Yes. Every school on Managira gets a customisable public dashboard that serves as a school website. You can publish announcements, display school information, showcase events, and enable online enrollment — all branded with your school's logo and colours.

Visit our Get Help page to submit a support request, or email info@managira.com directly. Please include details about the issue, your browser, and any error messages you see. Our support team typically responds within 24 hours.

Yes. Managira includes a transcript generation feature that compiles a student's complete academic history across all enrolled terms and years. Transcripts can be printed or downloaded as professional PDF documents.