Privacy Policy

1 Introduction

Welcome to Managira — a comprehensive school management platform built for educational institutions, government bodies, educators, parents, and guardians. Protecting your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data while ensuring compliance with international privacy standards.

2 Information We Collect

We collect the following types of data to deliver and improve our services:

• Institutional Information: When schools or hub operators register, we collect the institution's name, contact details, and administrator credentials.
• Personal Information: Teachers, staff, parents, and guardians may provide names, email addresses, phone numbers, and other relevant details during account setup.
• Student Data: Academic records including grades, attendance, behaviour notes, and learning progress — used exclusively for educational monitoring and reporting.
• Usage Data: Information about how users interact with Managira, such as IP addresses, device information, browser type, and access patterns, to improve platform performance.
• Cookies: We use cookies and similar technologies to enhance your experience, remember preferences, and analyse platform usage.

3 How We Use Your Information

• Service Delivery: Managing student records, generating reports, tracking attendance, and enabling communication between schools, parents, and guardians.
• Hub Operations: Allowing government institutions and educational bodies to oversee multiple schools, monitor performance, and coordinate across their network.
• Communication: Sending important notifications, announcements, and updates about the platform and policy changes.
• Analytics: Analysing usage data to improve features, performance, and reliability of the platform.
• Legal Compliance: Meeting regulatory obligations and responding to lawful requests from authorities.

4 Data Sharing and Disclosure

Managira only shares personal data in controlled and transparent ways:

• Schools and Educators: Authorised school staff can access student records to facilitate education and assessment.
• Parents and Guardians: Schools may grant families access to their children's academic records, grades, and school updates through the Parent Portal.
• Hub Operators: Government institutions or educational bodies managing multiple schools through Managira's Hub system can access aggregated data across their member organisations.
• Service Providers: We may work with select partners for hosting, payment processing, and email delivery. These providers are bound by strict confidentiality agreements.
• Legal Obligations: We may disclose information if required by law, regulation, or legal proceedings.

5 Data Security

We implement industry-standard measures to protect all personal and institutional data:

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest.
• Access Controls: Role-based permissions ensure only authorised users can access specific data.
• Secure Infrastructure: Data is stored on Amazon Web Services (AWS) with strict access policies and regular security audits.
• Vulnerability Scanning: We use automated tools (including Snyk and OWASP best practices) to continuously monitor for security threats.

While we take every precaution, no online system can guarantee complete security. We encourage users to maintain strong passwords and report any suspicious activity immediately.

6 Data Retention

• We retain personal and student data for as long as the school or hub actively uses Managira.
• If a school terminates its account, data will be archived for a legally required period before permanent deletion.
• Users may request data deletion at any time, subject to applicable regulations and institutional policies.

7 Your Rights

Depending on your jurisdiction, you may have the following rights regarding your data:

• Access and Correction: Request access to your personal data and ask for corrections if needed.
• Data Deletion: Request deletion of data that is no longer needed for the purposes it was collected.
• Opt-Out: Manage cookie preferences and opt out of non-essential data collection.
• Data Portability: Request structured copies of your data for use in other systems.

8 Compliance

Managira adheres to international data protection standards including:

• GDPR — General Data Protection Regulation (EU)
• FERPA — Family Educational Rights and Privacy Act (US)
• COPPA — Children's Online Privacy Protection Act (US)
• Data Protection Act — Applicable national data protection laws

9 Policy Updates

We may update this Privacy Policy periodically. Users will be notified of significant changes through the platform. Continued use of Managira after updates are posted constitutes acceptance of the revised policy.