Overview
Renewal is not always a permanently fixed number. It can change as your active student count changes.
Main factors that affect renewal
- Student count: Higher active student counts can move the school into a different pricing tier.
- Billing cycle: Monthly, term, yearly, or other cycle options can change total amount and discount behavior.
- Plan and region pricing: The selected plan and location pricing rules are applied at checkout and renewal.
What schools should do
- Keep student records current before renewal dates.
- Review billing settings and cycle choice in advance.
- Check renewal details in the billing area before charge date.
Tip: If your school expects a pricing jump, review student archive and graduation updates before renewal to avoid overcounting inactive learners.